Privacy statement Roosen Industries
Roosen Industries is a supplier of technically high-quality metal semi-finished products and assembled end products. Roosen Industries has specialised business units and production takes place in modern and fully automated factories in the Netherlands, Belgium and India. This privacy statement applies to the following BVs:
Roosen Machining B.V.De Vest 68 roosenindustries.com |
Roosen Mechatronica B.V.Kerver 1 roosenindustries.com |
Roosen Nederland B.V.Kerver 1 roosenindustries.com |
Roosen India B.V.Kerver 1 roosenindustries.com |
Roosen Laser & Welding N.V.Industriepark Hoge Mauw 448 T:+31(0)497-517171 roosenindustries.com |
We respect your privacy and are committed to protecting your personal data. We believe it is important that our services are transparent, personal and reliable. At Roosen Industries, we are therefore constantly looking for ways to improve our services and to tailor them as much as possible to your personal wishes and needs. The processing of your personal data takes place carefully and securely. That is why we always process personal data in accordance with the General Data Protection Regulation (GDPR) and/or other special privacy legislation.
This privacy statement explains which personal data we process from you, why we do this, how we protect your personal data, what rights you have as a data subject and how you can exercise them. We also indicate how and where you can submit a complaint.
Who is responsible for the processing of your personal data?
The BVs are responsible for processing and you will already find the details for this.
Which personal data do we process?
We process your personal data if you have provided it to us and if you use our services. By personal data we mean all information about an identified or identifiable natural person. Processing is a very broad concept. It is about everything you can do with data: collect, record, organize, store, update, retrieve, use, distribute, etc.
We can in any case process the following personal data:
- E-mail address;
- name;
Why do we process your personal data?
We process your personal data for the following purposes:
- to get in touch because of the question you submitted.
How do we secure your personal data?
The personal data you provide will be treated with the utmost care and complete confidentiality.
We ensure that appropriate technical and organizational measures are taken to adequately protect your personal data against misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes.
Moreover, the personal data is only used for the aforementioned purposes, and shared with the persons within our organization who need to take note of your personal data in order to provide you with a good service.
If you feel that your personal data is not properly secured or there are indications of misuse, please contact us by sending an e-mail to info@roosenindustries.com or calling 31(0)497 517171.
Will your personal data be shared with third parties?
We only share your personal data with third parties if this is necessary for the proper execution of the agreement you have concluded with us, to comply with any legal obligation or if you have explicitly given permission for this.
With these third parties, who process your data on our behalf, we conclude a processing agreement to ensure that they also have an appropriate level of security and confidentiality of your data as we use ourselves.
Where do we store your personal data?
Your personal data will only be stored in the European Economic Area (EEA), and in particular in the Netherlands. If storage takes place outside the EEA, we will ask you for explicit prior permission. We will also ensure that there are additional safeguards with regard to the storage of your personal data outside the EEA.
Do we engage in automated decision-making or profiling?
No, we do not engage in automated decision-making or profiling.
How long do we store your personal data?
We do not store your personal data longer than is necessary for the purpose for which we received the personal data, as well as a reasonable period thereafter for any administrative and financial settlement of the assignment. We can also store the personal data for longer if you have granted or will grant explicit and specific permission for this. Finally, we can also store your personal data for longer if we are legally obliged to do so. If the agreed or legal terms have expired, we will delete the personal data.
Are personal data processed and stored when you visit our website?
When you visit our website, different types of cookies are used. Some cookies are placed by third party services that appear on our pages. You can change or withdraw your consent at any time. In our cookie statement you will find more information about the use of cookies.
What rights do you have under the GDPR?
As a data subject you have the following rights under the GDPR:
- right to access your personal data;
- right to erasure of your personal data. If there is a statutory retention obligation, the personal data will be deleted immediately after the expiry of this retention obligation;
- right to rectification or limited use of the data collected and processed;
- right to data portability (the right to transfer personal data);
- right to be forgotten;
- right to object to data processing.
You can send your request to make use of these rights with an explanation to info@roosenindustries.com. We will handle the request within the statutory period of 4 weeks. For complex requests, the term can be extended once by 4 weeks. During the processing, we make use of the legal options to grant or reject your request(s). If the request is rejected, we will properly motivate it.
If we act as a processor and another party is the controller of your personal data, we will forward your request(s) to the controller as soon as possible. In that case, you will receive a response to your request(s) from the controller.
How can you make a complaint?
It is possible that despite our careful handling of your personal data, you are still dissatisfied with something. In that case, you can contact info@roosenindustries.com for information about submitting a complaint.
If you are dissatisfied with the handling of your complaint, you can contact the Dutch Data Protection Authority. This can be done via the complaints form on the website of www.autoriteitpersoonsgegevens.nl, but you can also send a letter to:
Authority for Personal Data
Postbus 933374
2509 AJ Den Haag
0900-2001201
In that case, always state in the letter which personal data and which organization it concerns, whether you have had contact with that organization before and how they responded to your complaint. You also indicate what you want to achieve with the complaint.
Privacy statement change
Roosen Industries reserves the right at all times to adapt this privacy statement to the latest developments in the field of the GDPR and other privacy legislation. You will find the most current version of the privacy statement on our website. Any discussion is based on the latest privacy statement, which is published on the website.
Roosen Industries
July 2023